![]() ![]() Restart your game and play it for a few minutes. Once you're sure you have a copy of your Mods folder on your Desktop, go ahead and delete the copy in your Sims 4 folder. Go to your Mods folder and right-click it. If not, you may just need to uninstall the file from your game. Hopefully, they'll get back to you with an updated version of the content or a way to work around the error. "Whenever I place down the couch I downloaded, an error message comes up and says 'script call failed'"). Give them a detailed example of what's happening in the game (i.e. If you've tried all the troubleshooting methods and the mod/custom content still won't work, the best thing to do is contact the original creator and let them know. The only way to fix this would be to buy a copy of The Sims 4 directly from Origin, where you can ensure the game will be patched regularly and compatible with all mods and custom content. There is no guarantee that they will work with pirated versions of the game, so if you do have a pirated version and a mod isn't working, that could be why. Remember that game mods and custom content are designed to work with genuine versions of The Sims 4.Sims websites like SimsVIP also keep a running tab of incompatible mods and CC after patches. Check the page you downloaded the mod from and then delete and reinstall the new version, if necessary. Usually, the mod's creator will be aware of this and will update his or her website to notify players of this. With the Sims 4, nearly every time a patch comes out, it breaks a variety of mods. Check that the mod itself is up-to-date.Sometimes, download can be corrupted upon downloading them, so just in case, you can delete the files your first downloaded, download them again, and put them into your mods folder and see if it works. Deleting cache files allows the game to "fix" itself in a way, and can be done as a first resort before repairing your entire game. ![]() You may also safely delete the entire onlinethumbnailcache folder, if present. You can delete everything in these folders, but not the folder themselves. You'll also see a folder titled cache and one titled cachestr. You can delete the localthumbscache.package file in this directory. To do this, go into Documents > Electronics Arts > The Sims 4 folder. ![]() It won't damage your save game, and this has actually fixed broken CC (particularly issues with script mods) for me in the past. The game will then repair itself and basically do a fresh install of the files needed to run The Sims 4. You can do this by clicking on The Sims 4 in your library, selecting the Settings button, and then clicking on Repair Game (please note that you must not be playing the game when you select this option).
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